Documentation
JSN Epic is equipped with very comprehensive documentation package of 3 PDF documents that you can print and read at convenience.
- Quick Start Guide
This document gives you a quick-start describing how to configure the template to make it look exactly like the one on the demo server. - Configuration Manual
This document gives you a detailed description of every template feature. You will use this document as a reference every time you want to configure your template. - Customization Manual
This document gives you easy-to-understand instruction how to customize template elements to make it suites you or your client.
Support
When purchasing our products you are backed up with professional and timely support providing via:
- Support Forum
In the support forum we provide support for everyone who bought the PRO Edition of our products. Here you will get support from our support team as well as thousands of active members. - Dedicated Ticket Support
Dedicated Ticket Support is for developers who bought Developer Subscription of our products. With ticket support we can investigate the issue in-depth and provide a solution much faster. 12-hour response time is guaranteed.
One more great benefit is that we provide support for all questions related not only to the product, but also to your Joomla! configuration.
Laatst aangepast op zaterdag, 06 november 2010 05:19
In addition to 3 comprehensive documentations in PDF format, you also get support from ticket helpdesk system and friendly forum
We spend nearly 35% of overall development time for testing and our templates really works on multiple browsers. The fact that IE6 is supported says a lot.
Native RTL support means that every elements on the page is mirror swapped including layout, menus, typography, icons...even in IE6.